Quality product and customer service
We pay special attention to the quality of our products to meet the needs of users who want to achieve sustainable and effective horticultural LED. Before placing on the market of our horticultural LED lights, we perform tests in harsh conditions to test their strength.
- Functional test in high humidity environment (> 80%)
- Cold environment function test (<10 ° C)
- Continuous operation test (24 / 24-7 days / 7) for 1 month
- 500 power ON/OFF cycles
A European customer service
Our company based in France performs all customer service operations.
Customer support and product repairs are carried out on our premises.
Customer satisfaction is an integral part of our company policy.
A customer support to answer your questions
Our team is at your disposal to answer your questions regarding the choice of the model, the use or in case of failure.
You can contact us through the contact form or by email by writing to sav@horticoled.com
